> For the complete documentation index, see [llms.txt](https://docs.taqnyat.sa/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.taqnyat.sa/api-reference/api-integration-guide/webhooks.md).

# Webhooks

Webhooks allow your application to receive real-time updates from Taqnyat's WhatsApp API, including message delivery statuses and incoming customer messages.

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Webhook Overview</strong></td><td><sup>Learn how Taqnyat sends webhook notifications, the expected callback response, retry behavior, and the general webhook structure.</sup></td></tr><tr><td><strong>Delivery Status Callback</strong></td><td><sub>Track the status of outbound WhatsApp messages, including sent, delivered, read, and failed events.</sub></td></tr><tr><td><strong>Incoming Message Callback</strong></td><td><sup>Receive and process WhatsApp messages sent by customers to your business number, including sender and message information.</sup></td></tr></tbody></table>