> For the complete documentation index, see [llms.txt](https://docs.taqnyat.sa/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.taqnyat.sa/docs/readme.md).

# LiveChat Documentation

Welcome to the LiveChat Documentation.

This guide helps users understand how to manage customer conversations, assign chats, use fast responses, monitor performance, and configure LiveChat settings.

Use the sections below to access the relevant guide based on your role or task.

### **Get Started with LiveChat**

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-bolt">:bolt:</i></h4></td><td><h4><a href="/pages/7FvWQMF0kTK7HGhlQfmo">Getting Started </a></h4></td><td>Set up your LiveChat account and start receiving messages</td><td></td><td></td><td><a href="/pages/7FvWQMF0kTK7HGhlQfmo">/pages/7FvWQMF0kTK7HGhlQfmo</a></td></tr><tr><td><h4><i class="fa-message-dot">:message-dot:</i></h4></td><td><h4><a href="/pages/PxgagKDAOVlaAxj9KwRk"><strong>Managing Conversation</strong></a></h4></td><td>Learn how to manage chats, assign conversations, and handle queues</td><td></td><td></td><td><a href="https://github.com/GitbookIO/gitbook-templates/blob/main/product-docs/broken-reference/README.md">https://github.com/GitbookIO/gitbook-templates/blob/main/product-docs/broken-reference/README.md</a></td></tr><tr><td><h4><i class="fa-gears">:gears:</i></h4></td><td><h4><a href="/pages/7LCQsAuD9DjGuDa6RPQs">Settings &#x26; Automation</a></h4></td><td>Guidance on resolving common issues encountered while using the platform</td><td></td><td></td><td></td></tr><tr><td><h4><i class="fa-chart-pie-simple-circle-currency">:chart-pie-simple-circle-currency:</i></h4></td><td><h4><a href="/pages/MwdYYf3TWZeb5I05xjn1"><strong>Reports &#x26; Dashboard</strong></a></h4></td><td>Track performance, review chat activity, and monitor key LiveChat metrics</td><td></td><td></td><td></td></tr><tr><td><h4><i class="fa-user-key">:user-key:</i></h4></td><td><h4><a href="/pages/SpOrRkw9GbeNRujgik3T"><strong>Admin Setup</strong></a></h4></td><td>Manage users, roles, permissions, and account configuration</td><td></td><td></td><td></td></tr><tr><td><h4><i class="fa-comments-question">:comments-question:</i></h4></td><td><h4><a href="/pages/onl3VxDPXfcqkmD3hhe6">FAQ &#x26; Truobleshooting </a></h4></td><td>Find answers to common questions and resolve platform issues quickly</td><td></td><td></td><td></td></tr></tbody></table>