> For the complete documentation index, see [llms.txt](https://docs.taqnyat.sa/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.taqnyat.sa/docs/readme/admin-setup.md).

# Admin Setup

This section explains the main admin setup areas related to LiveChat.

LiveChat administration is managed from the **Portal**, not directly from the LiveChat interface. Admins use the Portal to manage users, permissions, departments, templates, assignment settings, and other configuration options that affect how LiveChat works.

The available setup options may differ depending on the account configuration, enabled services, and admin permissions.

### In this section

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><a href="/docs/readme/admin-setup/create-livechat-user.md"><strong>Create LiveChat User</strong>
</a></h4></td><td>Learn how admins can create LiveChat users and prepare their access.</td><td></td><td></td><td><a href="/docs/readme/quickstart.md">Getting Started</a></td></tr><tr><td><h4><a href="/docs/readme/admin-setup/user-permissions.md"><strong>User Permissions</strong>
</a></h4></td><td>Understand how permissions control what each user can view or manage in LiveChat.</td><td></td><td></td><td><a href="https://github.com/GitbookIO/gitbook-templates/blob/main/product-docs/broken-reference/README.md">https://github.com/GitbookIO/gitbook-templates/blob/main/product-docs/broken-reference/README.md</a></td></tr><tr><td><h4><a href="/docs/readme/admin-setup/departments.md"><strong>Departments</strong>
</a></h4></td><td>Learn how departments help organize conversations and route chats to the right team.</td><td></td><td></td><td><a href="broken://pages/QPzbTvC6XsT5gERiU43E">Broken link</a></td></tr><tr><td><h4><a href="/docs/readme/admin-setup/template-messages.md"><strong>Template Messages</strong>
</a></h4></td><td>Learn how admins create and manage approved template messages from the Portal.</td><td></td><td></td><td></td></tr><tr><td><h4><a href="/docs/readme/admin-setup/chat-assignment-configuration.md"><strong>Chat Assignment Configuration</strong>
</a></h4></td><td>Understand how admins configure auto, manual, or directed chat assignment.</td><td></td><td></td><td></td></tr><tr><td><h4><a href="/docs/readme/admin-setup/user-access-and-login-details.md"><strong>User Access &#x26; Login Details</strong>
</a></h4></td><td>Learn how usernames, passwords, OTP, and access details are managed for LiveChat users.</td><td></td><td></td><td></td></tr></tbody></table>